LSLR Collaborative
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Webinars

Partnering with CBOs to Promote LSL Replacement Programs

8/5/2025

 
Lead Service Line Replacement Collaborative

Watch the webinar here (pw: zu+.v0@4)​

​Description:
Lead service line (LSL) replacement is not a simple task. One of the challenges is that unlike other kinds of public works, LSL replacement may require getting permission to enter someone’s home to complete the job. In almost all communities there are some residents – be it because they’re unaware of the program, concerned about cost, distrustful, or just private people – who are hesitant to participate in replacement programs.

Many programs are having success engaging residents in LSL replacement by working with community-based organizations. CBOs often have the credibility and community outreach skills to engage residents who may not otherwise choose to participate. This webinar will explore examples of how two communities - Wausau, WI and Cook County, IL – have worked with CBOs in their LSL replacement programs. Representatives from each will describe how their partnership is arranged, the CBO’s strategies and activities, and their results.

This is the first in a series of webinars the LSLR Collaborative will hold this year highlighting strategies for resident engagement in LSL replacement.

Speakers:
  • Shawn Kerachsky, President and Chief Executive Officer, Community Infrastructure Partners
  • Yingyakia Vang, EquiFlow Outreach Coordinator, Hmong & Hispanic Communication Network
  • Scott Marten, community canvasser, Wausau
  • Caroline Pakenham, Director of Water Programs, Elevate
  • Bethany Olson, Program Manager, Water Programs, Elevate

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    Upcoming Webinars

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    See all webinars in the LSLR-Collaborative Webinar Series

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    Webinar Host

    All
    American Water Works Association
    Association Of State Drinking Water Administrators
    Children's Environmental Health Network
    Environmental Protection Agency
    LSLR Collaborative
    National Association Of Family Child Care
    National Center For Healthy Housing
    National Conference Of State Legislatures
    National Drinking Water Alliance
    National League Of Cities

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The goal of the Lead Service Line Replacement Collaborative is to accelerate voluntary lead service line replacement in communities across the United States.
Links to external resources do not constitute an endorsement from the Collaborative.
  • Home
  • Roadmap
    • Getting Started
    • Legal Factors
    • Funding
    • Plan Development
  • Replacement
    • Approaches to Replacement
    • Preparing an Inventory
    • Understanding Replacement Techniques
    • Communicating About LSLs
    • Coordinating Replacement
  • Equity
    • Guide to Equity Analysis
    • Coordination and Partnership
    • Defining Disadvantaged Communities
    • Equity Tools and Data Sources
  • Policies
    • Community Access to Funding
    • Helping Consumers
    • Requiring LSL Replacement
    • Engaging other Programs
    • Risk Communication Improvement
  • EPA's LCR
    • Key Terms
    • Key Requirements and Opportunities
  • Resources
    • Intro to LSL Replacement
    • Video: Lead Service Line Replacement
    • Child Care and Schools
    • Role of Public Health Professionals
    • Webinars >
      • Upcoming Webinars and Events
    • Case Examples
    • Filling Data Gaps
    • Recursos en Español
    • Downloadable Resources
    • Matchmaking Survey
  • About Us
    • FAQs
    • Feedback