LSLR Collaborative
  • Home
  • Roadmap
    • Getting Started
    • Legal Factors
    • Funding
    • Plan Development
  • Replacement
    • Approaches to Replacement
    • Preparing an Inventory
    • Understanding Replacement Techniques
    • Communicating About LSLs
    • Coordinating Replacement
  • Equity
    • Guide to Equity Analysis
    • Coordination and Partnership
    • Defining Disadvantaged Communities
    • Equity Tools and Data Sources
  • Policies
    • Community Access to Funding
    • Helping Consumers
    • Requiring LSL Replacement
    • Engaging other Programs
    • Risk Communication Improvement
  • EPA's LCR
    • Key Terms
    • Key Requirements and Opportunities
  • Resources
    • Intro to LSL Replacement
    • LSL Replacement in the News
    • Child Care and Schools
    • Role of Public Health Professionals
    • Webinars >
      • Upcoming Webinars and Events
    • Case Examples
    • Filling Data Gaps
    • Recursos en Español
    • Downloadable Resources
    • Matchmaking Survey
  • About Us
    • FAQs
    • Feedback

Effectiveness of Anticipated 

Communication Options

Option
Activity
Effectiveness to Raise Awareness
Effectiveness for Taking Action
One-on-one contact
​Utility staff (e.g. inspector, field service representative) meets with property owner on individual basis 
High
Moderate
Partner with Community-Based Organization(s)
Utilize communications and outreach expertise of the Organization(s) 
​High
​Moderate
Partner with Public Health Representative or Trusted Health Care Provider
​Public Health Agency auditing home for lead hazards suggests replacement or pediatrician suggests replacement 
​High
High
Website
​Utility website with information about lead service line replacement 
Moderate
Low
Telephone Contact
​Utility contacts property owner by telephone to discuss service line replacement 
​Moderate
Low
Public Meetings
​Neighborhood meetings to provide forum for information exchange 
Moderate
Low
Written Correspondence 
Door Hangers/Postcard affixed to door 
Moderate
Low
Written Correspondence ​
Bill inserts with information about lead service line replacement
Moderate
Low
Written Correspondence ​
Utility Consumer Confidence Report – section devoted to lead
​Low
​Low
Written Correspondence ​
Direct letter to homeowner
Low
Low
Traditional News Media
Pitch stories to news media resulting in article or TV story
​Low
Low
Social Media
Use Facebook, Next Door or Twitter to alert followers
Low
Low
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The goal of the Lead Service Line Replacement Collaborative is to accelerate voluntary lead service line replacement in communities across the United States.
Links to external resources do not constitute an endorsement from the Collaborative.
  • Home
  • Roadmap
    • Getting Started
    • Legal Factors
    • Funding
    • Plan Development
  • Replacement
    • Approaches to Replacement
    • Preparing an Inventory
    • Understanding Replacement Techniques
    • Communicating About LSLs
    • Coordinating Replacement
  • Equity
    • Guide to Equity Analysis
    • Coordination and Partnership
    • Defining Disadvantaged Communities
    • Equity Tools and Data Sources
  • Policies
    • Community Access to Funding
    • Helping Consumers
    • Requiring LSL Replacement
    • Engaging other Programs
    • Risk Communication Improvement
  • EPA's LCR
    • Key Terms
    • Key Requirements and Opportunities
  • Resources
    • Intro to LSL Replacement
    • LSL Replacement in the News
    • Child Care and Schools
    • Role of Public Health Professionals
    • Webinars >
      • Upcoming Webinars and Events
    • Case Examples
    • Filling Data Gaps
    • Recursos en Español
    • Downloadable Resources
    • Matchmaking Survey
  • About Us
    • FAQs
    • Feedback