This webinar in the Collaborative's series will explore customer-initiated replacement.
An important facet of a comprehensive lead service line (LSL) replacement program is ensuring customers have sufficient incentives to replace their lead pipe. In this webinar, we will feature two public water systems that have proactive programs enabling customers to voluntarily request LSL replacement. These systems have used a variety of tools to encourage LSL replacement, including online, interactive maps; streamlined contractor bidding; waivers of permit fees; grants to subsidize the costs; and education through redevelopment permits. We will also discuss the challenge of balancing participation to minimize health equity disparities.
Speakers and Topics:
Watch the Webinar.
Download the slides from DC Water and Boston Water and Sewer Commission.