Lead Service Line Replacement Collaborative
Watch the webinar here and download the slides.
Lead service line replacement at rental properties has its own set of unique challenges, including hard-to-reach property owners, lack of incentives, and other barriers. Effective communication and coordination with community members is an important piece of any replacement program to help people understand the risks posed by lead service lines and what they can expect from the program. However, this kind of engagement can be more challenging when the person who pays the bills and the person who drinks the water are not the same, such as at tenant-occupied properties.
This panel-style webinar explored the challenges associated with lead service line replacement at tenant-occupied properties and examples of what communities are doing to overcome them. We heard about approaches taken in Newark and Denver and learned more about best practices from a healthy homes expert.